1. Return Period

We accept return requests within 30 days from the date your order is delivered. Customers must contact our support team within this period to request a return authorization before sending any items back.

2. Return Requirements

To be eligible for a return, products must meet the following requirements:

1. The return request must be submitted within 30 days after delivery.

2. Items must be unused, undamaged, and in their original condition.

3. Products must include original packaging, accessories, and any included materials.

4. Items returned without prior approval or without meeting the return requirements may not be accepted.

3. Non-Returnable Situations

Returns may be refused for products that have been used, damaged after delivery due to customer handling, altered, missing original packaging, or otherwise do not meet the return requirements.

4. Return Shipping Responsibility

If the return is caused by our error, such as receiving an incorrect item, defective product, or damaged item upon arrival, we will be responsible for the return shipping cost.

If the return is requested due to personal reasons, including changing your mind, ordering the wrong product, or no longer needing the item, the customer is responsible for the return shipping cost.

5. Return Process

Customers must contact our support team at

support@dentilspiral.shop

before returning any product. Please provide your order number, product information, and reason for the return. We will provide return instructions after reviewing your request.

6. Refund Processing Time

Once we receive and inspect the returned item, approved refunds will be processed within approximately 3 business days. The refund will be issued to the original payment method used for the purchase.

7. Refund Delays

After the refund is processed by us, the actual time for funds to appear in your account may vary depending on your payment provider, bank, or financial institution.

8. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with relevant order information and supporting details. We will review the issue and provide an appropriate solution.Terms & Conditions

1. Acceptance of Terms

By accessing or using our website, placing an order, or purchasing products from our store, you agree to be bound by these Terms & Conditions. These terms establish the rules and conditions governing your use of our website and your transactions with us.

2. One-Time Sales Policy

All purchases made through our website are considered one-time sales transactions. We do not provide automatic subscriptions, recurring billing, or continuous purchase services unless clearly stated otherwise on the website in the future.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, and other information displayed on our website are accurate. However, slight variations may occur due to product updates, manufacturing differences, or display settings.

4. Intellectual Property and Copyright

All content available on this website, including but not limited to text, images, graphics, logos, designs, website layout, product descriptions, and other materials, is protected by applicable intellectual property and copyright laws.

All intellectual property rights related to the website content belong to us or our authorized partners. You may not copy, reproduce, modify, distribute, display, publish, or use any website content without prior written permission.

5. Payment Terms

We accept payment methods displayed during checkout. Available payment options may include credit cards, debit cards, PayPal, and other payment services that may be added or modified in the future.

When completing checkout, your payment statement may display a credit card descriptor related to our business name or payment processing provider. The exact billing description may vary depending on your financial institution or payment method.

6. Acceptable Use

Customers may use our website only for lawful purposes and in accordance with these Terms & Conditions. You agree not to misuse the website, interfere with website operations, attempt unauthorized access, distribute harmful content, or engage in activities that may damage our services or other users.

7. Prohibited Activities and Consequences

Prohibited activities include fraudulent transactions, unauthorized use of website content, abuse of customer service, attempts to disrupt website security, and violations of applicable laws.

We reserve the right to restrict access, cancel orders, suspend accounts, or take other appropriate actions when violations of these terms occur.

8. Limitation of Liability

To the maximum extent permitted by applicable law, we are not responsible for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Due to sustained losses, the merchant has decided to clear out stock at a loss.

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